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Claims Motor Engineer- Bexhill

Employer
Hastings Direct
Location
East Sussex, Bexhill-On-Sea
Salary
Negotiable
Closing date
18 Oct 2019

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Sector
Defence, Engineering
Function
Engineer
Contract Type
Permanent
Hours
Full Time

Job Details

Hastings Direct, Claims Motor Engineer

We are looking for a Claims Motor Engineer to join our: Claims Department, based in our Bexhill office.Responsible for utilising engineering experience in a way that can be felt by colleagues and customers alike. Ensuring we have sufficient control of costs in a positive & fair approach, delivering a straightforward outcome for both customers & colleagues.

The Role

· Champion the Hastings Direct Engineering function through being approachable to customers and colleagues alike.

· Be the dependable, vehicle & engineering subject matter experts contributing where required to support colleagues or knowledge management material

· Review all vehicle damage repair estimates presented consistently and in a timely manner.

· To investigate & challenge repair estimates where appropriate, ensuring adequate cost control is in place whilst achieving best customer & commercial outcomes

· Constructively support, investigate and challenge external engineering assessors ensuring the right customer & commercial outcomes are achieved first time

· Support, review and undertake appropriate audit actions on suppliers when required

· Help to grow our Engineering capability through identifying opportunities to continuously improve skills, knowledge & processes.

· Constructively feeding back to support appropriate areas, colleagues, customers & their representatives and supplier partners

· Ensure you remain updated on any relevant subject matter, achieving suitable qualifications/standing in your professional field of expertise

· Ensure the relevant claims systems & supplier portals are kept up to date, following internal reserving philosophies and ensuring that system data accurately reflects the current or known position.

We're looking for someone who has:

· Desire to do the right thing

· Attention to detail

· Working knowledge of Microsoft packages.

· Working knowledge of claims IT systems (IS2000/Guidewire).

· Sound reasoning with a pragmatic approach

· Excellent interpersonal and communication skills.

· Proven experience within the Motor industry with either bodywork or mechanical knowledge.

· Must have experience of using Audatex and Glassmatix estimating systems.

· Telephone based work experience desirable

· Microsoft Excel, Word and Access knowledge desirable Supervisory/man management experience.

· Claims handling experience (Household and/or Motor) desirable

· Previous audit experience.

· Membership of the IMI

Other information

·Suitable industry Engineering qualifications desired eg IMEI


About us

Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.7 million customers in the UK. We've significantly grown our customer base over the last three years and we now employ over 3,400 colleagues.

It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have some fun along the way.

Benefits for you

Please find some of the great benefits we offer here at Hastings Direct;

  • Competitive basic salary
  • Up to 5% bonus earning potential
  • 25 days holiday plus bank holidays
  • Life assurance
  • Competitive pension
  • Flexible benefits - buy or sell holidays
  • Discounted Hastings Direct products

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks

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Company

Founded in 1996 in Bexhill-on-Sea, East Sussex, we’re one of the UK’s fastest growing general insurance providers, offering a full range of car, van, bike and home insurance products.

It’s our attitude and the way we run our business that makes us different. Our data driven, digitally-focused business model enables us to remain agile, price effectively and to deliver refreshingly straightforward service and products for customers. All of our actions are based on our 4Cs way of doing things. We focus on getting it right for our colleagues, customers, company and community. It’s our colleagues who help drive our growth, so we give them all the support, training and development they need, as well as scope to tell us how they feel about life at Hastings Direct.

It’s a dynamic, flexible, fun and constantly changing environment, so it takes a certain kind of individual to thrive here - just ask any of our 3,400 colleagues. If you’re clearly a Hastings Direct person, you’ll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have some fun along the way!

To find out more about us, click below:

 

Company info
Website
Mini-site
Hastings Direct
Location
Conquest House
Collington Avenue
Bexhill on sea
East Sussex
TN39 3LW
GB

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