Apprentice Receptionist

Location
Pevensey, East Sussex
Salary
£168.75 per week
Posted
07 Oct 2019
Closes
17 Oct 2019
Ref
Stonecross Medical Centre
Contract Type
Apprenticeship
Hours
Full Time

Apprenticeship summary

Working week 

5 days to include Saturday morning on a rota, 38 hours per week Total hours per week: 38.00

Weekly wage £168.75

Expected duration 15 months

Possible start date 02 Dec 2019

Apprenticeship level Intermediate Level Apprenticeship

Vacancy description  

The key tasks will include:

  • Dealing with patients under varying circumstances
  • Answer the telephone and deal with calls appropriately
  • Arrange prescriptions via the computer
  • Deal with enquiries – internal and external
  • Open and distribute post
  • Handle specimens and forms, ensuring the correct recording and storage
  • Ensure the smooth running of the doctor’s surgery
  • Arrange for admissions/domiciliary visits on behalf of the doctor when directed
  • Arrange transport for patients attending hospital, etc., when directed
  • Deal with enquiries from hospital doctors/consultants/nurses and secretaries
  • Telephone patients on recall systems
  • To operate the scanning machine for filing correspondence
  • Photocopying medical records for solicitors, etc. 

Requirements and prospects

Desired skills  

The essential skills for the role include:

  • Good IT skills
  • An interest in customer relations
  • Being able to work efficiently as part of a team  

Personal qualities  

The essential personal qualities for the role include:

  • Polite, presentable, and punctual
  • Able to remain calm even when things get busy
  • Enjoy working as part of a team
  • Ability to know when to refer to more experienced colleagues
  • Prepared to learn and gain experience
  • A passion to work with the general public in a health care environment  

Desired qualifications  

It is essential have GCSE (or equivalent) grades A*-C/9-4 in English and Maths.

Future prospects  

There could potentially be a job that you could apply for at the end of the apprenticeship.

Things to consider  

Reliable access to transport would be desirable, as we have three sites.

There will be 4 weeks paid holiday + pro rota bank holidays.

For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates

About the employer

Stonecross Medical Centre

http://www.stonecrosssurgery.co.uk/

Description  

NHS doctors surgery in East Sussex, with the practice in a modern building.

Address

Mimram Road

Pevensey

BN24 5DZ

Training

Training provider EAST SUSSEX COLLEGE

Contact

Katie Parris 030 300 39871  

Training to be provided  

  • Level 2 City & Guilds Diploma in Business and Administration Level 2
  • Technical Certificate Level 1 Functional Skills in English, Maths, and ICT (where applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)  

Apprenticeship framework Business and Administration

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