Administrator
- Employer
- Invictus Group
- Location
- Horsham, West Sussex
- Salary
- £10 per hour
- Closing date
- 6 Nov 2019
View more
- Sector
- Business
- Contract Type
- Fixed term
- Hours
- Full Time
Location: Horsham
Hourly Salary Rate: £10.00 p/h
Hours of Work: Mon-Fri 7:30am - 16:30pm
An industry leading Engineering Service provider is looking for an Administrator to work on a temporary basis in a high profile corporate environment.
Key responsibilities:
•Categorising and resourcing the correct engineer based on skills set and proximity to work location
•Handling telephone and email queries from clients and engineers on outstanding and on-going work orders
•Liaising with other branch members with regard to queries on purchase orders, thresholds and call-out responses
•Recording reactive maintenance calls onto a computerised system
•Working on the internal system and Clients’ systems
•Constantly updating systems and clients throughout the day
•To cover Holiday/Sickness for colleagues
•Assist other team members when required
•Ensure accurate and timely allocation of work requests from clients to meet service level agreements
•Working to tight deadlines and targets provided by management in accordance with contract requirements
Requirements:
•Previous experience in a client facing role
•Good with numbers as will be prepping and carrying out the billing weekly & monthly to the client
•Excellent excel experience – this is due to several client reports & reports used on a daily basis are on excel
•Must demonstrate a strong sense of customer focus
•Daily checks - ensuring all office services are maintained and provided to the highest standard
•Supporting the completion of reactive & planned maintenance requests
•Reception services and visitor Management
•Meeting room management - bookings, servicing
•Site Access and key management
•Post and deliveries
If this role is of interest to you or you know someone that might be of interest to you then please do contact Shawn on 0207 397 5303 to discuss further.
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