1st Line Support Agent
- Employer
- Pier Recruitment
- Location
- West Sussex, Shoreham-By-Sea / East Sussex, Brighton
- Salary
- £18000.0000 - £21000.0000 per annum
- Closing date
- 27 Oct 2019
View more
- Sector
- Technology, IT, IT Support, Networks & Systems , Telecoms
- Function
- Administration , Business Development , Call Centre, Customer Service, Telesales
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Are you passionate about IT?
Do you have previous experience in a 1st Line Support Role?
If the answer is yes to the above, then we have the perfect opportunity for you.
As a 1st Line Support Agent, you are the first point of contact for business clients.
Key Responsibilities;
- Handling complaints and complex querie
- Escalating issues
- Updating the CRM systems
The ideal candidate will have the follow skills or experience;
- Self-motivated and driven
- Excellent Customer Service skills
Must have B2B experience
Salary: £18,000 - £21,00 depending on experience
What's in it for you?
- Trips abroad, days/afternoons out
- Pension Scheme
- Tax Free Childcare Initiative
- Perkbox membership
- Free tea & coffee in the office
- Cycle to Work Scheme
- Training and development plans
- Interest Free Travel Loan
- Yearly eye test & spectacle voucher
- Access to well-being champions
- Financial advice
If this role sounds perfect and you would like to know more information, please call Nyomi at Pier Recruitment or apply today!
Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.
Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.
Company
Founded in 2012, Pier Recruitment is a bespoke recruitment agency designed to bring service back in to the industry – something which has sadly been neglected in recent years!
We are interested in your career, what you really want to do and how you want to progress. We understand that people need change, they need to grow and develop, and sometimes they need to move in to a completely different industry sector. Whether it’s a permanent, temporary or contract position you are looking for – we will find it for you!
To find out more, click below:
- Website
- http://www.pierrecruitment.co.uk/
- Telephone
- 01273 874154
- Location
-
Intergen House
65-67 Western Road
Hove
East Sussex
BN3 2JQ
GB
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert