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Enrolment Services Manager

Employer
INTO University Partnerships
Location
Brighton, East Sussex
Salary
Competitive
Closing date
13 Dec 2019

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Job Details

The role of Enrolment Services Manager takes responsibility for a team counselling student enquirers and applicants from all over the world as well as US and UK Partner Universities prior to the student receiving an offer. Whether you are developing processes/systems, managing relationships, running reports/dashboards, training peers, taking student enquiries or liaising with stakeholders, the role will be fundamental in supervising and managing a sub-team of 6 members. To qualify… You should be a Customer Service Manager / Student Services Manager / Account Manager / Client Manager or similar with a CV that demonstrates

• Experience working in HE admissions or student recruitment environment;

• Excellent communication and relationship management skills;

• Excellent written and spoken English;

• Ability to work within a (sales) targeted environment;

• Great attention to detail;

• Strong customer service skills;

• Quick at learning new techniques;

• A good team player attitude;

• Ability to implement clear systems and process information accurately.

The Enrolment Services environment is culturally diverse so any additional languages would be a bonus. The current team speak Arabic, Mandarin, Cantonese, Greek, Italian, French and Spanish and come from many different backgrounds. In return the Enrolment Services Manager will enjoy working in a team of passionate, talented individuals whilst receiving a competitive salary 25 days annual leave and the opportunity to undertake charitable work with two paid volunteering days per year.

Application process

Please refer to the job description for this post at https://www.intoglobal.com/jobs/uk/into-university-partnerships-uk/enrolment-services-manager/ for the necessary skills and experience required.  Send your CV along with a covering letter stating why you are suitable for the role and where you saw it advertised to: Matt Webster via email to: HQ.career@intoglobal.com

The closing date for applications is 9am on Monday 2nd December 2019

Company

WHO WE ARE

INTO University Partnerships was established in 2005 at the invitation of the University of East Anglia (UEA). Seeking to address underperformance in international student recruitment, but uncomfortable with the principle of outsourcing the delivery of English language and pathway programmes, the University worked with INTO to develop an innovative public/private partnership structure. INTO UEA was created, and for the last number of years has facilitated major investment, expansion and enhanced services for international students at the University. This modus operandi has underpinned the success of further partnerships with leading universities in Europe, North America and Asia.

WHAT WE DO

With a unique partnership model and world-wide marketing network, INTO works with universities to transform their international capacity and performance. Since 2006, we have successfully launched 17 unique joint venture partnerships with 19 universities in 3 continents, and have enrolled over 50,000 students from 166 countries

Company info
Website
Telephone
01273665215
Location
One Gloucester Place
Brighton
Brighton
East Sussex
BN1 4AA
GB

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