About the job

Salary: Competitive

Hours: 37.5 per week

Contract: Permanent

Location: Crawley, West Sussex

Closing Date: 29th November 2020 

Many of our staff at Virgin work flexibly and in many different ways, including different core hours or remote working. Please talk to us at your application or interview stage about the flexibility you need. We can't promise to give you exactly what you want, but we are happy to explore what's possible for the role.

In a nutshell

At Virgin Atlantic, we’re just as passionate as we’ve always been about becoming the most loved travel company.

It’s been an uncertain year, for us, for everyone. There’s been ups and downs, some successes, and some sadness. One thing we know for sure – this year has shown that when we combine our brand with the power of amazing people, we make something truly magical. 

Virgin Atlantic is still proudly flying, creating the same fabulous flight experience we’re famous for, and we’re busily laying the foundations for a profitable future. We know that the right people are key to creating success – so we’re looking for someone brilliant to join our team and help us achieve our vision. Perhaps that’s you? We’d love to find out.

In this role you will lead and manage a team of skilled analysts to develop and implement inventory management strategies across Virgin Atlantic’s (VAA) global network. You will conduct rigorous analysis and evaluation of VAA’s route performance and competitive positioning to maximise revenue generation.

You'll drive forward our performance by developing new revenue theories, strategies and tools in conjunction with the wider Pricing & Revenue Management team and other commercial areas. Motivating and developing the team and provide thought leadership within Revenue Management and use your natural ability to drive engagement, promote new ideas and bring groups together.

Working in this high performing team, this role is for someone who wants to be front and centre of Virgin Atlantic’s revenue generation as we move forward from the COVID crisis.

Day to day

• Devise, evaluate, recommend and successfully execute plans through the team of analysts to optimise seat inventory in order to maximise VAA’s revenue performance. 
• Lead and manage the team to ensure flights are optimally set-up through constant review of inventory strategies and leveraging RM decision support tools. 
• Drive improved outcomes through leading the team in forensic analysis of route revenue, booking performance and the competitive landscape. 
• Develop and improve the design and utilisation of decision support tools to minimise low/high yield spill and spoil, optimise forecast accuracy, set overbooking strategies and other key metrics to optimise VAA’s revenue production. 
• Cultivate an effective working relationship with counterparts at Delta and Air France-KLM in order to ensure alignment of inventory strategy in our joint venture. 
• Day-to-day management responsibility for a team of 6 analysts, setting clear KPIs and managing team performance accordingly. 
• Work closely with the Pricing & Revenue Performance and Strategy teams, ensuring full alignment and strong coordination and communication. 
• Lead and manage assigned projects from inception to successful implementation

About you

Do you have a natural ability to take great ideas and turn them into reality? Do you have a passionate drive to improve everything around you, and motivate your team to allow them to perform at their highest ability? Are you a great coach with proven ability to support and mentor your team to ensure the highest levels of engagement, and able to remain upbeat during challenging times? Then this could be the role for you.

Alongside the above we're looking for someone with the following key criteria to be successful in this role:

• Proactive with open mindedness which leads you to have a track record of successfully delivering change and improvement.
• A combination of ‘can-do’ and ‘teamwork’ which leads you hit targets and deliver superior financial performance.
• Expert knowledge of inventory management theory, systems and processes alongside exceptional analytical skills.
• The ability to analyse and interpret large volumes of complex data in order to identify trends and formulate plans. 
• Ability to work accurately in a fast paced environment.
• Excellent interpersonal and communication skills with the ability to communicate complex messages to a variety of audiences.

Reading this, you’ll be getting excited and know that this role is a perfect fit – you’re on a journey - and this role will be a big part of your journey as you help us create and deliver something special. If this sounds like you then we'd love to hear from you!