Apprenticeship summary

• Working week: 09.00 – 17.15, Monday-Friday, 36.25 hours per week 
• Monthly wage: £1,041.66
• Expected duration: 18 months
• Possible start date: 01 Jan 2021
• Apprenticeship level: Intermediate Level Apprenticeship
• Positions: 1 available

Vacancy description

Key Responsibilities:

• Logging books in, chasing for clients books when they are overdue and pro-actively chase for any outstanding information.
• Assist with the administration and day to day maintenance of the practice management system (CCH) to include data inputting and setting up clients
• Running of standard reports
• Prepare engagement letters and service level agreements
• Monitor the completion of Assignment Appraisal forms, ensure these are being done on a regular basis
• Assist in the preparation of statutory documents for submission to Companies House
• Assist with the administration of data to ensure compliance with GDPR
• Switchboard cover & dealing with visitors to the office
• Scanning & Filing
• Incoming and outgoing post
• Stationary monitoring and ordering
• Develop knowledge of KJ IT systems to be able to support and solve end user queries
• Support the firm in the direction of paperless working
• Any other ad hoc administrative duties the team may require support with.

What we offer

• Support to achieve the level 2 apprenticeship standard in Customer Service over a 18 month period
• Invaluable hands-on work experience in a friendly and supportive environment
• Potential for advancement.

What we look for

• Enthusiasm to learn
• Professionalism
• Hard work and commitment
• Team player
• Educated to GCSE level English & Maths

Requirements and prospects

Desired skills

• Efficient planning and organisational skills
• Confident to communicate with people
• Good working knowledge of Microsoft packages and a keen interest in developing IT
• Diligent and organised
• Attention to detail.

Personal qualities

• Comfortable working on own initiative
• Effective written & oral communication
• Team player
• Demonstrates a real willingness to learn & progress in an administrative capacity
• Embraces change positively
• Assists other team members where required
• be an ambassador of the firm
• Professionalism.

Desired qualifications

• GCSE’s including English & Maths to a high level (C or 4 and above) or equivalent.

Future prospects

Yes, opportunity for advancement and development in role.

Things to consider

Company benefits:

• Modern, open plan friendly offices
• Free tea & coffee
• 20 days holiday plus bank holidays whilst training
• Pension in line with auto-enrolment
• NHS Cash plan following successful completion of probation
• Lifestyle benefits.

This apprenticeship will be based in the workplace, with 20% of your contracted working hours each week being spent on training. Assessor visits will take place every 4-6 weeks either face to face or remotely.