Spares Export Administrator

Company
Terry Parris Associates
Location
Crawley, West Sussex
Salary
£22000 - £23000/annum
Posted
18 Dec 2020
Closes
15 Jan 2021
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Here at TPA Recruit Ltd we are very excited to be able to offer this position of Spares Export Administrator
Job Title: Spares Export Administrator (Bilingual)
Reporting to: The Manager of Spares Administration
All Spares Export staff have bilingual skills (including Manager).
Essential Experience & Qualifications:
Must have GCSE (or equivalent) Maths and English grade C or above.
Previous experience of order processing and pro-active sales
Confident with good communication skills to liaise with worldwide customers.
Customer Service / Telephone experience
Interest and ability to understand and learn the technical properties about our product range.
Computer literate.
Meticulous and accurate.
Must speak and write fluent English.
Advantageous Experience & Qualifications:
Bi-lingual – offering a foreign language. German would be preferred.
Previous experience of an integrated or SAP system. We use Navision (although this will eventually be Dynamics 365 in the future).
Degree qualified (or equivalent).
Job Description
In house and external training will be provided for the following purposes:
To gain product knowledge
To understand the processes which happen in production.
To understand the export procedure/terminology
Operational Tasks:
The orders received are for spare parts. Goods are mostly in stock and can be despatched within 24 hours. Order value is typically £250 - £750
1. To discuss the spares order requirements, checking data to customer’s equipment records, to ensure part descriptions and product numbers are accurately identified.
2. Preparation of quotations as necessary.
3. Checking stock levels to the computerized MRP system, to process orders fully. This includes the preparation of picking lists, despatch notes, invoicing, and export paperwork as required, liaising with accounts, logistics, stores, production and despatch staff accordingly.
4. Booking transport for the goods – liaising with freight forwarders. This varies according to the size of order, the dimensions of the packaged goods, the destination, and requested despatch time.
5. Liaising with logistics and production staff for orders which impact upon the production programme – requiring assembly and test requirements.
6. Taking calls on the dedicated spares line and directing to the appropriate staff within the spares and service department
7. Meticulous daily filing of spares orders paperwork.
8. Keeping abreast of all necessary export procedures and documentation for despatch of our goods - those for the EC and those for the rest of the world.
9. Translation skills, verbal and written, as may be required from time to time, to aid the Service department or any other (if bilingual).
10. Any other duties as reasonably requested.
Remuneration Package:
Basic annual salary: £22-23,000.
If you're intrested in the position pleaase follow the link

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