Apprenticeship in ICT Support & Services

Location
Newhaven, East Sussex
Salary
£187.50 per week
Posted
22 Dec 2020
Closes
19 Jan 2021
Ref
VAC001673977
Function
Apprenticeship
Contract Type
Apprenticeship
Hours
Full Time

This role involves providing IT support by remote access, telephone assistance & on-site maintenance/support. We use a helpdesk system to log and manage support tickets. We offer all kinds of IT services & it would be an excellent opportunity for a Level 3-4 IT Apprentice to gain a knowledge in a broad range of IT support services & platforms.

Apprenticeship summary

Weekly wage £187.50

Working week Monday to Friday, 09:00am to 5:00pm with a 30 minute lunch break. There will be college day release once a week

Total hours per week: 37.50

Expected duration: 15 months Possible start date: 08 Feb 2021 Apprenticeship level: Advanced Level 3 (A level)​

We are looking for a keen learner to join our busy team. This will be an excellent opportunity to join a fast-paced IT environment and gain a broad range of IT skills and experience.

This position involves providing support by a mixture of remote access, telephone assistance and on-site maintenance/support. We use a helpdesk system to log and manage support tickets. We offer all kinds of IT services and this would be an excellent opportunity for a Level 3-4 IT Apprentice to gain a wealth of knowledge in a broad range of IT support services and platforms. As we are a growing company, this will be a real foot in the door to secure yourself permanent career in IT following successful apprenticeship.

Below is a list of IT support services that we provide:

  • IT Support
  • Networking
  • PC and laptop hardware maintenance/upgrades 
  • Server & network management
  • Antivirus and spam protection
  • Cloud services
  • Microsoft Office 365
  • Cloud backups
  • Website design and development
  • Hardware and software sales
  • Hosted VoIP telephone systems
  • Broadband connectivity

Please note that you will be required to be DBS checked (fee will be covered). A clean DBS record will be essential for this position, due to the nature of some of our clients; schools, care homes etc.

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