Referral Management and Triage Coordinator

05 Jan 2021
14 Jan 2021
Contract Type
Full Time
Band 5

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.
  • 5,000 full and part time staff, with over 4,000 people registered on our bank
  • Medical, nursing and therapeutic care provided to over 9,000 children and adults a day
  • July 2018 Care Quality Commission (CQC) rating of 'Good' with 'Outstanding' features
  • BAME, Disability, LGBT+ and Religion and Belief Staff Networks
  • Disability Confident Employer - Level 2

We are looking for an enthusiastic, highly motivated and well-organised Band 5 nurse or therapist to work in the Referral Management Hub in Brighton. The Hub supports all the referrals to Brighton and Hove Responsive Services.

The role involves the triage and coordination of referrals that support early hospital discharges and avoidable hospital admission. Referrals come from hospitals, GPs, paramedics and other agencies.

The post holder will be required to work as part of a team, but also independently, prioritising referrals using clinical decision-making skills, and seeking support from senior staff to manage complex referrals as required.

The post holder will ideally have an understanding of the services available across our Trust, and be able to effectively communicate with a wide range of people including clinicians, therapists, social care workers, managers, staff, and patients using the services.

This post may close earlier than the published closing date if sufficient applications are received.

Correspondence relating to this vacancy will be conducted electronically. If you have not heard from us within 2 weeks please assume that your application has been unsuccessful on this occasion. Please ensure that you check your emails on a regular basis. References will be requested electronically also; please ensure you provide correct contact details for referees.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download
  • Job Description ( PDF , 214.0 KB )
  • Person Spec ( PDF , 121.3 KB )
  • About Us ( PDF , 743.4 KB )