Control Room Supervisor

We are looking to recruit a full time Control Room Supervisor to join our Control Room Team. If you enjoy a working in a fast-paced environment with job satisfaction then this the job for you! 

The main purpose of the role is to ensure that the control room is running effectively and efficiently, all escalations, processes and procedures are adhered to as per company policy.

The main duties are:

 • To oversee, record and report all incidents and occurrences accordingly and act as necessary. Ensure all reports are compiled accurately concluded where possible and distributed in a timely manner.

• To ensure the correct manning levels are always maintained within the control room and only CCTV licence holders operate the system

• Continuously strive to improve control room process and procedures to ensure a professional service is provided

• Take lead of the shift whilst on duty and tackle any issues and problems as they arise

• Identify problem areas and issues, document them and put measures in place to prevent re-occurrence

• Ensure daily, weekly, monthly control room checks are carried out and documented

You will require:

• SIA required – CCTV is desirable but not a requirement

 • Driving License is desirable but not a requirement 

• First Aid in the workplace desirable but not essential

• ACT Counter-terrorism briefing to raise awareness desirable  

• CPNI (Understanding of Threats to National Security)

• Understanding of a secure access and egress control system and best practice methods

• Experience of working in a control room or similar leadership role • Good inter-personal and language skills

• Committed to continuous development of own skills and knowledge

• Flexible in approach to responsibilities and to working hours

What will you get in return?

Recognition scheme bonus rewards given to top performers, Officer of the year,  Team of the Year, Training and Development,  Long Service Awards, Access to our Employee Assistance Programme – (24-7)

£10 per hour/earnings up to £36K with OT

COVID19 considerations