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Customer Practitioner Apprenticeship with GBMC (Construction & Engineering)

Employer
Greater Brighton Metropolitan College Apprenticeships
Location
BN1 4FA, Brighton
Salary
Competitive salary
Closing date
23 Aug 2021

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Job Details

The role requires delivering a very high level of customer service to students, staff, and external stakeholders, together with the ability to manage enquiries, work collaboratively with other College departments and communicate effectively. Attendance at College recruitment and marketing events will also be required and this may involve some evening and weekend work.

This role will report to the appropriate Business Administration Manager.

The post holder will report to a Business Administration Manager on a day-to-day basis and will be accountable for the duties below. This list is not exhaustive and may vary from time to time in order that the accountabilities may be met. Such changes are a common occurrence and cannot of themselves justify a re-grading of the post.

Duties involve:

  • Supporting the management of the general administrative functions of the Curriculum areas including
  • Prioritisation of own tasks and working to deadlines, within the context of supporting  curriculum staff and cross college departments
  • Undertake tasks including responding to and writing e-mails, letters, making telephone calls, dealing with queries, communicating with students, staff members, external stakeholders, members of the public
  • Organise and schedule meetings, minute taking and writing up of actions as required.
  • Collate information, produce documents, spreadsheets and reports for a range of   purposes as required
  • Support the process of purchase ordering, the receipt of goods, processing of orders,  invoices, and cash advances
  • Support the maintenance of stationery requirements of the curriculum areas
  •  Keep up to date with new processes, procedures, software etc.
  •  Maintain secure and well organised curriculum areas records and files in accordance with agreed protocols
  •  Ensure compliance with College policies and procedures by teams

Company

About Brighton MET (formerly City College Brighton and Hove)

Greater Brighton Metropolitan College (MET) was created from the merger of City College Brighton and Northbrook College Sussex. It is the college for our City and our region and draws on 150 years of heritage, history and experience.

The MET offers a comprehensive range of qualifications for 16 year olds leaving school, full and part time courses for adults, apprenticeships, professional qualifications and university degrees. The MET operates across five campuses in Brighton, Shoreham and Worthing and teaches around 3,500 16-18 year olds, 7,500 adult learners, 1,000 undergraduates and 800 apprentices.

Brighton MET Apprenticeships offer a matching service for apprentices to be put forward to a range of apprenticeship opportunities across a variety of sectors in the city.  

Apprenticeship Drop-in every Wednesday between 12 and 3pm in the Student Centre. Broadwater

Apprenticeship Drop-in every Tuesday 9am-4.30pm in the Student Centre. Pelham Tower

Company info
Website
Telephone
01903 273735
Location
Recruitment and Careers Hub
Broadwater Campus
Worthing
west sussex
BN14 8HJ
GB

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