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Customer Service Executive: B&CE

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
Competitive
Closing date
25 Aug 2021

View more

Sector
Finance
Function
Customer Service
Contract Type
Permanent, Contract, Fixed term
Hours
Part Time

Job Details

b&ce logo

Customer Service Executive

Are you passionate about helping people? Have you worked within a customer services environment before? At B&CE, our contact centre is at the heart of our business and we are looking for new team members on a part time basis. If you are looking for a company who can offer training and development whilst providing a generous benefits package please read on and apply!

Working in our award-winning contact centre you will be handling customer service queries managing all customer activities across a range of products to ensure exceptional levels of service are delivered continually in line with agreed service standards. You will identify, escalate and analyse each customer call and transfer over to the relevant departments if needed and support and promote B&CE and The Peoples Pension to customers, Strategic Business Partners, Advisors and Third Parties.

If you're right for this role you will:
• Enjoy working within a solutions-driven, people-focused organisation.
• You’ll have a can-do attitude and work well both independently and as part of a team and be aligned with our values of Creating Simplicity, Keeping Promises and Showing Compassion.
• Previous experience of working in a customer services environment inclduing hospitality, retail etc
• Working knowledge of Pensions or Financial Services industry is an advantage.
• Be able to communicate information confidently and clearly – both written and verbally.
• Educated to GCSE standard or equivalent.

B&CE is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at B&CE) equally. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process.

Perks

Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer… even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of B&CE’s employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. *This is subject to current government covid guidelines

 

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Company info
Website
Mini-site
Manor Royal Business District
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom

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