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Customer Practitioner Apprenticeship

Employer
Greater Brighton Metropolitan College Apprenticeships
Location
Brighton, East Sussex
Salary
£269.15 per week
Closing date
28 Sep 2021

View more

Sector
Apprenticeship
Function
Administration
Contract Type
Apprenticeship
Hours
Full Time

Job Details

Customer services associate to assist with managers and partners, emails and developing to client calls. Assisting with client spreadsheets and contacting potential clients.

Duties:

  • Associates will assist with potential and existing client emails, developing to calls
  • Assisting in managing databases and spreadsheets. Emailing clients for work to pass to the technical team
  • Dealing with non-technical client queries
  • Understanding who to pass technical queries to within the team
  • Prompt response to client emails to ensure they have a resolution or know a reply is in progress

Company

About Brighton MET (formerly City College Brighton and Hove)

Greater Brighton Metropolitan College (MET) was created from the merger of City College Brighton and Northbrook College Sussex. It is the college for our City and our region and draws on 150 years of heritage, history and experience.

The MET offers a comprehensive range of qualifications for 16 year olds leaving school, full and part time courses for adults, apprenticeships, professional qualifications and university degrees. The MET operates across five campuses in Brighton, Shoreham and Worthing and teaches around 3,500 16-18 year olds, 7,500 adult learners, 1,000 undergraduates and 800 apprentices.

Brighton MET Apprenticeships offer a matching service for apprentices to be put forward to a range of apprenticeship opportunities across a variety of sectors in the city.  

Apprenticeship Drop-in every Wednesday between 12 and 3pm in the Student Centre. Broadwater

Apprenticeship Drop-in every Tuesday 9am-4.30pm in the Student Centre. Pelham Tower

Company info
Website
Telephone
01903 273735
Location
Recruitment and Careers Hub
Broadwater Campus
Worthing
west sussex
BN14 8HJ
GB

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