NHS AfC: Band 7

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.

• Over 8,400 full time, part time and bank staff members
• Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
• July 2018 Care Quality Commission (CQC) rating of 'Good' with 'Outstanding' features
• Flexible working patterns offered across all services
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Accredited Level 3 Disability Confident Leader

SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust's workforce reflects the diverse communities it serves.

Job overview

Time to Talk Health has been supporting adults in West Sussex with mild/moderate anxiety and/or depression associated with their long term health condition since May 2017. During this time we've seen fantastic outcomes and have doubled in size. As we continue to grow we're now in need of a motivated Deputy Manager to support the development of the service.

Main duties of the job

As Deputy Manager, you'll operate as a valued member of the management team and contribute to the patient experience by ensuring our clinicians are supported to achieve our key performance indicators. Working closely with the Clinical Services Manager, you'll help to maintain an efficient and effective service through operational, HR and performance management processes. This will include change management leadership to drive improvements as we embed new ways of working for the team. You'll have responsibility for overseeing a small administrative team, supported by our Business and Administration Process Manager who will report directly to you. One of a number of Deputy Managers across the different TTT localities, you'll work collaboratively to ensure consistency across the services. A Deputy Manager is currently in post part time and we can consider a job share opportunity for the right person.

Working for our organisation

You will ideally have a proven track record of delivering high performance in areas you have managed, for example service development and/or staff management. You will be a team player with excellent communication and organisation skills, a keen business planner and the ability to work independently and use your initiative. Knowledge and understanding of the NHS and national mental health strategies would be an asset as would a HR background. A problem-solver, you'll need to be personable with the ability to form positive working relationships with clinical and non-clinical colleagues alike.

Detailed job description and main responsibilities

We particularly welcome applications from disabled, LGBT+ and Black, Asian and Minority Ethnic (BAME) candidates as we would like our TTTH team to reflect the diverse communities we serve. As a Trust, we recognise the positive value of diversity in providing high quality and culturally competent care; we are a Disability Confident Employer, and benefit from thriving and supportive BAME, Disability, LGBT+ and Religion and Belief staff networks.

Person specification

Qualifications and/or Professional Registration
Essential criteria

• Degree qualification or equivalent
• Post graduate project management qualification or experience managing projects
• Evidence of continued development

Desirable criteria

• Post graduate management or business qualification

Experience
Essential criteria

• Demonstrable experience at an operational management level, ideally within healthcare
• Experience of dealing with complaints, investigating incidents and experience in managing sensitive information
• Proven project management experience, ideally within the healthcare industry
• Proven ability to project manage multiple projects at any one time
• Experience of financial and budgetary control

Desirable criteria

• Experience of key stakeholder management across a range of audiences
• Management and training/coaching experience
• Knowledge and experience of delivering work stream solutions which include clinical services, governance and compliance, estate, IM&T etc

Skills and Knowledge
Essential criteria

• 'Change Champion' - able to demonstrate evidence of delivering a change programme to achieve service goals
• Self-starter and good knowledge of office software
• Strong interpersonal skills and willingness to positively engage in difficult conversations
• Well-developed leadership and management skills with the ability to enthuse, motivate and engage individuals and teams
• Confident communicator, able to present to large groups and chair meetings

Other requirements
Essential criteria

• Able to travel across sites, driver with access to vehicle

This post may close earlier than the published closing date if sufficient applications are received.

Correspondence relating to this vacancy will be conducted electronically. If you have not heard from us within two weeks please assume that your application has been unsuccessful on this occasion. Please ensure that you check your emails, including your junk folder, on a regular basis. References will be requested electronically as well; please ensure you provide correct contact details for referees.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description ( PDF , 728.1 KB )
• Person Specification ( PDF , 728.1 KB )
• Time to Talk Health Leaflet ( PDF , 555.1 KB )
• Staff Benefits Brochure ( PDF , 484.5 KB )