Reprographic Assistant Apprenticeship

Eastbourne, East Sussex
£227.50 per week
04 Oct 2021
01 Nov 2021
AJ Curry
Contract Type
Full Time

Apprenticeship summary

  • Weekly wage: £227.50
  • Working week: Monday-Friday, 35 hours per week, 9am-5pm
  • Total hours per week: 35.00
  • Expected duration: 18 months
  • Possible start date: 30 Oct 2021
  • Apprenticeship level: Intermediate Level 2 (GCSE)
  • Positions: 1 available


  • Learning how to become an integral part of a team
  • Understanding that without customers there would not be a business
  • Producing signs, printing & copying for a very varied customer base
  • Learning how the machinery works and keeping them maintained
  • Keeping to tight deadlines
  • Working hard which can be very rewarding
  • Answering the phone
  • Face to face appointments with customers
  • Leaving the office for customer meetings

Requirements and prospects

Desired skills

  • Knowledge of computers would be helpful

Personal qualities

  • Trustworthy
  • Punctuality
  • A willingness to learn new skills

Desired qualifications

Not a major consideration – a willingness to work and learn are a very important part of the Plan Ahead ethos. The successful apprentice will however be required to complete an initial assessment in maths & English before being signed up to the apprenticeship.

Future prospects

An opportunity to join a successful and respected local business.

Things to consider

Plan Ahead is based in the centre of Eastbourne – 5 minutes from railway station and bus routes.

In line with Government guidelines – 5 weeks paid holiday. 

Free tea/coffee.

About the employer

Plan Ahead is a busy, family owned run business offering a printing, copying and signage service to Eastbourne and its surrounding areas for the past 33 years with a very respected client base.


AJ Curry


Unit 6 Commercial Mews North

Commercial Road


BN21 3XF


Training provider


Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:

  • Apprenticeship Certificate (pass or distinction)
  • Customer Service Level 2 Diploma (optional)
  • Level 1 Functional Skills in maths and English (equivalent to GCSE grade D-E or level 3-2) unless exempt.

20% of your contracted working hours each week will be spent on training. Training will be made up of visits by your assessor in the workplace every 4-6 weeks, written assignments, mock assessments, observations, in-house training, being mentored, shadowing other members of staff and anything else that leads to learning a new skill relevant to the apprenticeship.

Apprenticeship standard

Customer service practitioner Level 2 (GCSE)

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