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Claims Negotiator (Recoveries)

Employer
First Central
Location
Haywards Heath, West Sussex
Salary
£19,200 to £22,700 - depending on experience
Closing date
3 Jan 2022

Job Details

We have a vacancy in our Claim Recoveries team based in Haywards Heath as a Claims Negotiator.

You will be working in our Claims customer department and your main duties include sending claim allegations to at fault third party insurers, requesting reimbursement of our costs and instructing solicitors for litigation.


Job responsibilities

  • To proactively record, process and settle claims in accordance with our principles and procedures, and to maintain files within our service standards
  • To ensure that all files are reserved accurately and promptly within our reserving philosophy and to be personally responsible for ensuring the reserves fully reflect the level of damages on each file
  • To process cheques on claims files as required and in accordance with your authorities
  • To identify and champion potential fraudulent claims and action as per guidelines
  • Ensure liability is agreed within existing case law and accident circumstances
  • Effectively negotiate with customers, suppliers and all relevant third party representatives
  • To adhere to and consider all regulatory requirements at all times, including TCF, DPA, AML and Anti Bribery principles, and ensure all direct reports are compliant
  • To be compliant with health and safety policies at all times
  • To ensure compliance with company standards/regulations at all times
  • Any other reasonable duties as required

 
Skills, knowledge & experience

  • Excellent customer service from financial services or a similar working environment
  • Good numeracy and literacy skills
  • Self-motivated and enthusiastic
  • Negotiation and influencing skills
  • Good time management and organisation skills with the ability to prioritise work
  • Problem-solving skills with the ability to adopt a logical approach to resolving problems

What can we do for you?


We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

If this job sounds like the role you're looking for, apply today!

Company

We’re First Central, an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

Our motor insurance broker, 1ST CENTRAL, is firmly established as a top 10 supplier on UK price comparison websites and has successfully built a customer base of over half a million. It strives to make buying car insurance a more accessible and effortless experience.

We recognise that our success is entirely down to our talented people, who we know are our biggest asset, and we’re always on the lookout for talented people to join our team. In return, we can offer you a great place to work and lots of fantastic benefits.

For more information, click below:

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1st Central New Office

Company info
Location
Gemini House, Mill Green Business Estate
Mill Green Road
Haywards Heath
West Sussex
RH16 1XQ
GB

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