Senior Service Advisor :Marshall Hyundai Gatwick
- Employer
- Manor Royal Business District
- Location
- Crawley, West Sussex
- Salary
- Competitive
- Closing date
- 4 Feb 2022
View more
- Sector
- Logistics, Motoring, Retail
- Function
- Administration , Customer Service
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Senior Service Advisor - Marshall Hyundai Gatwick
Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way
The Role
Marshall Motor Group are currently recruiting for a Senior Service Advisor to join our Hyundai dealership in Gatwick. Working as part of a team and reporting to the Service Manager, this role offers you the opportunity to use your customer service and administration skills to keep our service department running smoothly and offers you the opportunity to work closely with the management team as their 2nd in command
Responsibilities
- Assist customers with arranging vehicle servicing appointments
- Manage courtesy car bookings
- Ensure the customer database is updated and accurate based on service activity
- Contribute to a department marketing strategy to promote all products and services
- Plan ahead and manage time effectively to ensure all tasks are achieved
- Greet customers and visitors promptly, courteously and professionally
- Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
- Maximise service department profitability through the use of professional sales techniques
- Maximising customer awareness of all available workshop services
Required Skills and Experience
As this is a senior role within the service team you would need to have had some experience in a similar Service Advisor role in a franchised dealership. In addition to your experience, you will demonstrate the following:
- Outstanding communication and customer service skills
- Excellent organisation and time management skills with the ability to work to deadlines
- Intermediate IT skills with the ability to learn new systems quickly
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation
The Company
Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by Great Place to Work UK as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:
- Colleague discounts on new and used vehicles, parts and servicing
- MAVTA reward and recognition awards
- £1,000 - £2,000 Colleague Referral Bonus
- Marshall Rewards discount shopping portal
- Life assurance at no cost to you
If this sounds like you, please submit your application today to be considered for this exciting opportunity
Company
Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.
Enviable location and connections
Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.
Manor Royal in numbers
- One of the biggest business parks in the South East.
- Covers an area of 539 acres – that’s over 300 football pitches.
- 700 properties
- 500 businesses
- 30,000 people
Manor Royal more than a number
Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.
Manor Royal makes sense
Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.
Pay us a visit
Visit www.manorroyal.org to find out more and to get in touch
- Website
- http://www.manorroyal.org/
- Mini-site
- Manor Royal Business District
- Location
-
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom
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