Cluster Reservations Manager

3 days left

Gatwick, West Sussex
05 May 2022
30 Jun 2022
Contract Type

Cluster Reservations Manager

Competitive Salary

We treat our team like family and our guest like royalty!

We are looking for a Cluster Reservations Manager who will delight our guests with sincere, attentive service.

The Cluster Reservations Manager will be responsible for recording and processing all reservation enquiries made by phone or e-mail efficiently and accurately, maximising sales and room occupancy rates.

What we are looking for:

  • You will be obsessed about brand standards and genuinely care about guest experience and exceeding guest expectations.
  • You are extremely organised and a great eye for detail
  • You are a great leader and strive to develop the reception team
  • Good knowledge of reservations systems (Opera/OnQ) would be desirable
  • Previous experience as a Cluster Reservations Manager or in Front Office in a hotel would be beneficial but not essential

What do we offer?

All our Cluster Reservations Manager receive some excellent company benefits:

  • A very competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years’ service
  • Discounted hotel room rates across our hotels as well as Hilton Hotels Worldwide, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Unrivalled Career Progression prospects

Apply now to be our new Cluster Reservations Manager and join our team!

Apply for Cluster Reservations Manager

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