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Revenue Analyst

Employer
Hilton London Gatwick Airport
Location
London Gatwick Airport, Gatwick
Salary
Up to £28,000 per annum
Closing date
25 Jul 2022

Job Details

Revenue Analyst

Up to £28,000 per annum

Fantastic Opportunity for Reservation Professional to build career path in Revenue. We are recruiting for Revenue Analyst for our Gatwick Cluster Hotels. This role is to support the Revenue Manager to ensure that budget is achieved by maximising on hotel room sales through managing the rate levels and occupancy strategy in liaison with the Revenue Manager.

Duties and Responsibilities

  • To participate in the preparation of the annual budget and revenue plan
  • To participate in the weekly Strategy Meetings others when appropriate
  • To monitor the average rate and the total rooms revenue of the hotel and ensure that all team members are aware of these targets.
  • Monitor competitors pricing and understand the local market.
  • Pro-actively reviews and implements room accommodation and rate inventory controls via Holidex / Perform, & Opera
  • To be aware of future business on the books and to take action as directed by the Revenue Manager
  • Prepares monthly reports and along with the Revenue Manager provide critical analysis on performance vs forecast and budget
  • Provide analytical support to any group wide or hotel specific revenue or e-commerce initiative/product
  • Conducts displacement analysis of group & M&E business as needed to determine the impact potential business will have on RevPar
  • To understand the history of group pickups, monitor and assist with groups, group pickup and manage group cut-off dates accordingly.

Skills & Experience

  • Previous Hotel Reservations or Reception supervisory experience is preferable
  • Previous experience analysing data and trends is preferable
  • Previous customer service experience is essential
  • Competency in the use of Microsoft Office

Company

 

Hilton Image

The Hilton Gatwick Airport is part of the Arora Hotel Group

Arora’s culture is built on the foundations of family, honesty, loyalty, partnership, friendship and quality.

People Centered - Developing, encouraging and supporting our people, teams & colleagues to advance further.

Customer Focused - Having a real understanding of our customer and a passion to exceed their expectations every time.

Achievement Through Ownership - Achieving and taking ownership of what we do and always striving to be better. Everything is possible.

At Arora we truly believe that our people are our greatest assets and therefore our primary focus is to provide the best training opportunities to our people at all levels.

Developing People at All Levels

As a new member of the Arora family, you will benefit from company inductions, health and safety statutory courses, specialised skills training, and career development programmes.

At Team Member level you will receive in depth hospitality training in core product, service and business skills.

For Management level you will have opportunities to attend several leadership development programmes, such as the intensive 6-month Arora Flying Start Management Development Programme.

Investing in Our People

We pride ourselves in the accolades we have achieved for excellence in career progression; a testimony to the quality of the training and recognition we provide to all our people.

When you join the Arora family, we will be here to provide you with the support, the guidance and the resources to develop your career.

Our benefits include:

  • Recognition activities, such as employee awards, parties and more!
  • Learning & Development opportunities with regular in-house training and chance to gain nationally recognised qualifications
  • Great career progression prospects with plenty of opportunity to move within the group
  • Preferential room rates at our hotels for you and your family
  • Access to brand benefits in franchise hotels
  • Complimentary uniform dry cleaning (uniformed roles only)
  • Meals provided on duty
  • Discounted food and beverage at our restaurants and outlets.
  • Company Pension and Life Assurance Scheme
  • Cycle2Work Salary Sacrifice Scheme
  • Enhanced holiday allowance for employees with over 5 years of service
  • Generous Introduce a Friend bonus scheme
  • Discount for Merlin Entertainments attractions
  • Long Service Recognition
  • Wagestream and Savestream – Financial wellness benefits
  • Confidential Employee Assistance Helpline

 

Company info
Website
Location
Hilton London Gatwick Airport
Gatwick Airport
South Terminal
Horley
West Sussex
RH6 0LL
GB

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