Welcome from our Chief Executive

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

If you like the sound of that, then come and join our team.

Job overview

We are seeking to recruit a passionate, knowledgeable and dynamic Clinical Service Manager to join our Specialist Sussex-Wide Family Eating Disorder Service (SFEDS). SFEDS works with young people aged 10-18 with Anorexia Nervosa/ Bulimia Nervosa and Atypical Anorexia Nervosa and their families, and supports recovery through Evidence Based Interventions such as Maudsley Family Therapy models, group work, and CBT-E. We pride ourselves on delivering high quality evidenced based treatment in accordance with NICE Guidelines and National Access and Waiting Time Standards.

The current post-holder is relocating and so we are recruiting a Clinical Service Manager to join the service. You will be joining a service of highly skilled and experienced Family and Systemic Psychotherapists, Psychiatry, Paediatrician, Clinical Psychology and Assistant Psychologists, Nurses, Support Workers, Dietitian, and Social Workers with support from an outstanding administration team. Our team is responsible for covering all of Sussex, operating as a hub and spoke model with a new bespoke team base in Crawley Down.

This is an exciting time to join the service with and be part of an expanding Eating Disorder pathway Sussex. This post holder will also have the opportunity to complete a funded external leadership course.

Main duties of the job

To directly manage the Sussex Children and Young Peoples Family Eating Disorder service providing high quality services. The service is multi-disciplinary

Key areas of delivery are as follows:-

• To work effectively within a multidisciplinary setting, holding self and colleagues to account appropriately and demonstrating personal commitment to integrated (managerial/professional) leadership.
• Achieve an agreed set of performance targets.
• Provide services within the agreed financial resources and achieve all financial targets, including cost efficiency savings ensuring maximum value in terms of clinical and cost effectiveness.
• To contribute in the planning and delivery of service objectives.
• Respond to Serious Untoward Incidents (SUIs), complaints and communications, ensuring timely and thorough investigation, effective communication of recommendations and closely monitoring actions to ensure they are fully implemented
• To carry out a proportion of clinical work on a flexible basis as agreed.
• To be part of on call manager rota.

Working for our organisation

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.

Working in Sussex:

• With a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed
• Embrace the city life with great access to visit Brighton and London
• Easy access to Gatwick and Heathrow and excellent railway links across the UK

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.

Other key staff survey results include:

• 70% highlighting flexible working opportunities as a key point for satisfaction at work
• 79% reporting feeling able to make suggestions to improve the work within their team

See the attached 'Partnership Perks' document for details about our benefits package.

Detailed job description and main responsibilities
REQUIREMENTS

In order to be a successful Clinical Service Manager in our team you will be:

• Hold a professional qualification in Family Therapy, Nursing, Psychology, Social Work, Occupational therapy or Allied Discipline
• Extensive experience of and demonstrable achievement in managing health/social care services
• Experience within an eating disorders team

SPFT staff have the capacity to work from home remotely where applicable and in agreement with your line manager.

Part-time hours can be considered - Minimum 22.5 hrs per week.

MAIN DUTIES

• The post holder is responsible for a multi-disciplinary team within a specific divisional area, and is accountable to the General Manager
• The delivery of high quality services through the management and deployment of resources within a defined budget.
• Participate in the development of the CDS and facilitate clinicians/ practitioners to become involved in service planning and decision making.
• Ensure recommendations from Serious Untoward Incidents (SUIs), near misses, complaints and other incidents are implemented.
• Leads on designated projects
• To be part of the managers On-call rota

See attached Job Description and Person Specification for full details.

Please apply using the link in this advert, or for more information explore the attachments or contact:

Carly Mendy - General Manager

M: 07464925770

Email: carly.mendy@spft.nhs.uk

Person specification

Qualifications
Essential criteria

• Professional qualification in Nursing Psychology , Social Work, Occupational therapy or Allied Discipline. Educated to degree/ diploma level with a relevant qualification or equivalent experience.

Knowledge/Experience
Essential criteria

• Extensive experience of and demonstrable achievement in managing health/social care services
• Experience of working with a CAMHS or Children's Service Team
• Management of resources and good track record with change management, efficiency savings and financial recovery plans.
• Experience of modernising services without additional resources.
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services
• Experience of project management and imaginative planning.
• Experience of managing a diverse practitioner team (multi site).
• Measurable track record in involving and motivating staff to improve performance

Skills
Essential criteria

• Knowledge of the key drivers behind Care group Policy
• Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
• Ability to present information clearly.
• An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives.
• Able to hold professionals and peers to account. An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks.
• Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
• Good performance management skills combining clarity around expectations, direction and holding others to account.
• Ability to analyse and interpret performance and financial information, excellent numerical and presentational skills.

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.