Welcome from our Chief Executive

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

If you like the sound of that, then come and join our team.

Job overview

To assist clinical with roster related services and provide a comprehensive range of administrative services to the team.

The Roster Co-ordinator and Administrator will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Roster Co-ordinator and Administrator will be responsible for ensuring the effectiveness of the office environment for the team and be responsible for the safe keeping and maintenance of patient files accordingly to Trust policy and procedure and for maintaining an effective roster service.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID

Main duties of the job

The post holder will provide a range of administrative support to clinical teams but will primarily be focused on assisting senior staff with roster related services.

You will be someone who's strengths include; planning and organisational skills, excellent time management and someone who is adaptive and able to respond to the challenges of change and development of an exciting service. A working knowledge of Word and Excel will be essential. Further training can be given for this and other NHS systems if required.

Working for our organisation

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.

Working for Sussex Partnership gives an extreme level of job satisfaction, knowing that the work we do has a direct impact on the levels of care we provide to our service users. We give our clinical teams the capacity and tools they need to focus on providing excellent care.

As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

You can expect to receive:

• Access to numerous wellbeing,support, supervision and trainingprogrammes
• Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
• Superb NHS Pension
• Generous holiday entitlement (starts at 27 days + 8 bank holidays)
• And much more!...

Detailed job description and main responsibilities
Tasks will include: taking phone calls from service users, their families and professionals, minute taking, typing of clinical letters and helping to maintain and input data for a number of audits and systems needed for the smooth running of the service. You may be the first point of contact for people experiencing emotional distress. Further training in how to understand mental health difficulties can be provided to support you in your role.

There may be times when you will be required to provide admin support to other teams in Sussex and attend meetings in other locations. (In line with Trust policy expenses will be given to cover travel costs).

Person specification

Qualifications
Essential criteria

• NVQ3 or equivalent, GCSEs at Grade C or above or equivalent

Knowledge
Essential criteria

• Proven experience of a range of admin procedures

Experience
Essential criteria

• Experience of team working

Skills
Essential criteria

• Excellent communication skills
• Excellent IT skills

Values
Essential criteria

• Demonstrate support for Trust's values and beliefs

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.