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Receptionist

Employer
Sussex Partnership NHS Foundation Trust
Location
Worthing
Salary
£20,270 - £21,318 per annum
Closing date
3 Oct 2022

View more

Sector
Healthcare
Function
Administration
Contract Type
Permanent
Hours
Full Time

Job Details

Welcome from our Chief Executive

Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

If you like the sound of that, then come and join our team.

Job overview

An opportunity has arisen for an experienced Receptionist/Telephonist to join our Assessment & Treatment Service (ATS) based at Chanctonbury Building on the Swandean site in Worthing. This position is predominantly based in Worthing, although there will be occasions to provide reception cover at our other reception sites across Adur, Arun and Worthing.

You will work as part of a team providing reception cover for our multi-disciplinary service. This is a full-time position, Monday to Friday 09:00 to 17:00 excluding Bank Holidays.

You must be enthusiastic, self-motivated, adaptable and able to work off your own initiative as well as part of a multi-disciplinary team. Effective communication skills and a commitment to caring for patients in the community must be demonstrated.

Main duties of the job

You will primarily provide reception and telephone support for the service. The main responsibilities of this role will be to respond to telephone call from service users, staff and external agencies; and/or provide a meet and greet service.

We are looking for a well organised, IT literate admin assistant to be part of the administration team. Preferably you will have experience in a health or social care setting, but this is not essential. You will have well developed communication, keyboard and time management skills. An ability to prioritise effectively in a busy environment is essential. You must be proficient in the use of Microsoft Office including Outlook. Other administration duties will be required.

Working for our organisation

The NHS is changing and with more emphasis on community-based care means there's never been a better time to join us.

Our vision is to deliver excellent mental health services which improve the health of our communities. To do this we need outstanding people who share our values:

  • People first: People are at the heart of everything we do
  • Future Focused: We are optimistic, we learn and we always try to improve
  • Embracing change: We are bold, innovative and disciplined about making use of our resources to continuously improve
  • Working together: We provide services in partnership with patients, families and others

Everyone counts: We value, appreciate and respect each other

Detailed job description and main responsibilities
You will require:
  • Previous reception experience
  • Knowledge of software programmes / IT systems
  • Experience of working with the public

In return we can offer:
  • Comprehensive induction package
  • Supportive working environment
  • Excellent educational / training opportunities

Person specification

Qualifications
Essential criteria
  • NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
  • PC skills and knowledge of Microsoft Office software

Knowledge & Experience
Essential criteria
  • Previous reception and switchboard experience
  • Experience of working with the public

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.

Company

SPFT Banner

Who we are

We provide specialist NHS mental health and learning disability services in south east England. People receive care, treatment and support from us in hospital, at home and from a range of community services. Our services are rated ‘good’ by the Care Quality Commission and ‘outstanding’ for caring.

Where we are

We provide services for people of all ages across Sussex and services for children and young people in Hampshire. There’s something for everyone in our local area, whether that’s the hustle and bustle of Brighton, the scenic South Downs or our wonderful coastline where you can chill out to the sound of the surf.

What we can offer you

When you join us, you’ll be coming to work in an organisation that puts people first. We’ll do everything we can to make you feel valued, respected and included. You will be given plenty of opportunities here for your career to flourish. We’re an organisation which is strong on innovation, research and learning, and we will support your development and help you learn new skills in whichever team or service you work in.

Check out the links below to view our key areas of recruitment

Nursing

Medical

Allied Health Professions

Phychology & PsychologicalTherapies

Social Work

Healthcare Support Workers 

Support Services

Check out our latest video below where we hear from our inspiring nurses why Sussex Partnership is such a great place to work.

Company info
Website
Telephone
01903843000
Location
Trust HQ
Swandean
Arundel Road
Worthing
BN13 3EP
GB

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