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CRM Business Analyst: L3 Harris

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
Competitive
Closing date
21 Oct 2022
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Job Details

L3 Harris

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

Description:

Job Title: CRM Business Analyst

Job Reference: IMS20221807-86923

Job Location: UK - Crawley - West Sussex

Please note: L3harris Commercial Aviation Solutions (CAS) do not provide visa sponsorship for this role. All candidates who wish to apply for this vacancy must have the right to work in the UK in order to be considered.

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

In the role of CRM Business Analyst, you will report to the Senior Manager Sales & Marketing FP&A (Financial Planning & Analysis), CAS. Being a part of the sales team will support the growth and transformation of our business.

Day to day responsibilities will include (but not limited to):

  • Be the CRM champion for the CAS Sector
  • Define the CRM business requirements as directed by the Senior Manager S&M FP&A to capture and manage the pipeline of opportunities to meet CAS Orders & Revenue targets
  • Leverage Segment CRM team to code the fields required in CRM
  • Accountable to the Sales team to ensure all pipeline opportunities are captured and defined to support the Source of Truth reporting process
  • Own all the CAS S&M Source of Truth reports to provide Orders and Revenue forecast accurately in line with agreed time lines
  • Proactively identify issues in Orders and Revenue forecast and work with respective teams to resolve them in a timely manner
  • Provide training and coaching to the CAS sales team to ensure correct fields are used in a consistent way
  • Represent CAS in projects relating to the CRM enhancements
  • Accountable for production of Segment reports as requested and required
  • Perform revenue and yield analysis of opportunities as required to support the business planning process
  • Perform market analysis (OEM Index) methodologies to support the SGP process
  • Leverage L3Harris BI CRM tools (Tableau) to review the effectiveness of the pipeline for management reviews

Proven Qualifications:

  • A strong finance background in financial planning & analysis.
  • Bachelor degree preferred
  • Knowledge of CRM systems
  • Commercially driven and energized professional who operates with a sense of urgency and bias for action
  • Credibility to manage relationships with senior stakeholders
  • Ability to handle complexity, experience of building new reporting from scratch
  • Strong attention to detail, inquisitive and good organizational skills
  • Confident demeanor and professional delivery at all times
  • Ability to work independently, as well as part of a dynamic and integrated team
  • Strong analytical skills and the ability to use data and metrics to drive decisions
  • Business qualification or been in a role that has required high levels of numeracy
  • Advanced Excel skills are essential and competence in analyzing large volumes of data from different sources

Early applicants are encouraged as we reserve the right to close advert once sufficient applications have been received

Note: This Job Description is not intended to be all-inclusive. It is designed to indicate the general nature and level of work performed by employees within this job title. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role. The employee may perform other related duties as required to meet the ongoing needs of the organization.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, colour, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Find Us
Website
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom
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