Reservations Manager
- Employer
- Ashdown Park Hotel & Country Club
- Location
- Ashdown Park, Forest Row
- Salary
- Salary negotiable DOE with excellent benefits.
- Closing date
- 1 Dec 2022
View more
- Sector
- Hospitality & Catering
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Reservations Manager Overview
As Reservations Manager you will be responsible for developing the Reservations Office into an effective sales team that is able to convert enquiries to maximize the occupancy of 106 bedrooms. You will seek to maximise revenue through effective management of room rates and bedroom inventory. You will also be responsible for the professional and smooth administration of the Reservations department. The team is the first point of contact for our guests, setting the tone for their experience and as such you will play a pivotal role in ensuring the highest level of customer service is provided. Communication and organisation is key as the role involves collaborating with all departments, ensuring the effective sharing of information to ensure a memorable stay for all our guests.
Attributes/Experience
- Previous experience within hotel reservations is essential, ideally within a management or supervisory capacity.
- Excellent people management skills with proficiency in office management and administration.
- Able to train, develop and motivate your team, being responsive to targets set.
- Experience of the luxury hotel sector would be an advantage.
Company
HEIGHTS OF LUXURY IN THE HEART OF EAST SUSSEX
Surrounded by the Ashdown Forest, which according to the famous children’s author, A. A. Milne, is the woodland that inspired his Winnie The Pooh stories, the Ashdown Park Hotel and Country Club offers the heights of luxury in the heart of East Sussex. Country house hotels in Sussex don’t come more luxurious, or offer such a magnificent combination of elegance, style, award winning dining and outstanding business and leisure facilities.
Ashdown Park Hotel & Country Club is part of the Elite Hotels group.
Along with a thriving career, they also offer these amazing benefits:
- Commitment to pay above the living wage
- Share of monthly service charges
- Career development with accredited training providers
- Live in accommodation available
- Meals on duty
- Uniform provided
- Enjoy £60 room rates across the Elite Hotels collection
- Advantageous "Friends & Family" rates at Elite Hotels
- 30% discount on all food and beverage
- 30% discount on all spa treatments
- Long service awards
- Enhanced holiday after 2 years service
- Employee Assistance Programme
- Generous "refer a friend" bounty incentive
- Employee Recognition Programme
- Website
- http://www.ashdownpark.com/
- Telephone
- 01342 824988
- Location
-
Ashdown Park Hotel & Country Club
Wych Cross
Forest Row
East Sussex
RH18 5JR
GB
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