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Parts Supervisor (Accident Repair Centre): Harwoods

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
28,000.00 ~ 32,000.00 GBP pa
Closing date
28 Feb 2023

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Job Details

Harwoods Logo

Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, MAN, McLaren, and most recent addition, Volvo.  We have a total of 30 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.

Established since 1931, we are a successful and progressive third generation family owned business.  In 2020 our turnover was over £600m and we now employ over 1000 valued members of staff.  We rank #6 in the Sunday Times ‘Top Track 250’, which league tables the UK’s private companies with a turnover of <£650m and <5,000 staff. 

Our vision is to ‘create memorable experiences’.  In other words, we believe that our role is to ensure our valued customers are offered the best possible experience in their interactions with our company.  We feel it is equally important that our staff are well supported and can deliver these experiences working as one cohesive team.

With 98% of staff scoring positively when asked ‘I am fully committed to doing my best for the company”, we are a safe bet for a job and a career!

The role of the Parts Supervisor is to:

  • Source and supply manufacturer vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets.
  • Receive record and bin parts and consumables from manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
  • Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.
  • Pro-actively source parts. 
  • Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
  • Administer parts invoices ensuring invoiced items are allocated correctly.
  • Manage and control all parts administration requirements.
  • Maintain standards in line with brand standards requirements.
  • Always Maintain relevant systems ensuring accuracy. 
  • Maintain safe working practices and abide by the working rules and standards of the business.

POLICIES

  • All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.

PERSON SPECIFICATION

Essential

  • Proof of Right to Work in the UK.

Experience

Desirable

  • Relevant manufacturer experience.

Skills & Knowledge

Essential

  • Smart appearance.
  • Competency in numeracy, literacy and IT.
  • Understanding of basic vehicle design, function and location of parts.

Desirable

  • Relevant product knowledge.

Competencies

Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described:

Level:

Team member

Delivering Memorable Customer Service

Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.

High Performing Teams

Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.

Commercial and Operational Excellence

Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.

Innovation & Improvement

Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.

Brand Aligned

Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Company info
Website
Mini-site
Manor Royal Business District
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
United Kingdom

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