JOB DESCRIPTION

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

Description:

Job Title: Airline Pilot Careers Administrator

Job Code: IMS20232002-97349

Job Location: UK – Crawley

Applications will only be accepted from individuals who are eligible to live and work within the UK

Benefits:

• Auto Enrolment pension scheme
• 25 days annual leave plus bank holidays
• Group Income Protection, Private Health Care and Life Assurance
• Employee Assistance Programme
• Discounts with cinemas, travel, major retailers, family days out and much more
• Hybrid working opportunities
• Free parking
• Cycle to Work scheme

About the role:

A fantastic opportunity has arisen for an Airline Pilot Careers Administrator to join our busy team. We are looking for an enthusiastic individual with excellent communication and customer service skills to support the sales process of the airline pilot careers programmes during a period of expected growth.

In this role you will be liaising with the selection team to actively monitor applications for our programmes to maximise numbers being booked onto online or full assessment and assist in the closing the sales enrolment activity the new cadets. This role will involve the daily interaction with aspiring airline pilots, their sponsors and family members through all forms of communication including face to face visits. You will provide advice and guidance for our programmes and be there to encourage them to take their next steps. As part of the careers advice team you will develop strong relationships with our customers and will need to possess the confidence to handle all enquiries in a calm and professional manner.

Day to day responsibilities will include (but not limited to):

• Issue accurate training agreements within predefined timescales
• Develop strong professional relationships
• Follow up calls to customers for o/s paperwork and deposits
• Enter sales orders accurately and within agreed timescale
• Follow data protection for customer confidentiality
• Communications logged in relevant files and spreadsheets updated

Knowledge, Skills and Qualifications:

• Administration experience in an office environment
• Accurate and detail focused
• Good organisational skills
• Strong interpersonal skills with flexible and proactive attitude
• Proficient with technology in particular Word / Excel / with ability to learn new systems quickly
• Strong verbal and written communication skills, provide articulate correspondence
• Willingness to approach any task with enthusiasm
• High level of customer focus
• Ability to work to tight deadlines
• Proven team player with the ability to support colleagues
• Adaptable approach to new tasks and opportunities
• Ability to deal with various cultures

This role is full time 40 hours per week

Flexible working based 3 days in the office per week

Based in Crawley, required to travel once a week to Whiteley for team meetings.