Job Details

Salary: Competitive

Hours: Full Time

Location: Hybrid remote working with 3 days per week in our VHQ Crawley, West Sussex - speak to us about what flexibility looks like for you.

Contract: Permanent

Closing Date: Monday 27th March 2023

Many of our people at Virgin work flexibly and in many different ways, including part-time or different core hours. Please talk to us at your application or interview stage about the flexibility you need. We can't promise to give you exactly what you want, but we are happy to explore what's possible for the role.

In a nutshell

At Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve both, we’re harnessing our spirit of entrepreneurship and innovation to reimagine the world and create thoughtful experiences that feel brilliantly different at every opportunity.

Our people are game changers who see the world differently. Acting as a loud and proud voice for positive change for our people, places, and the planet, they’re not afraid to roll up their sleeves to take on the big things while never forgetting the importance of the small details. So, if you’re ready to take your career to new heights, read on.

This Designer will play a vital role in the design, development and performance of the Virgin Atlantic portfolio of digital products.

As part of a multi-disciplined design team, you will touch each stage of the digital design process. Concepting, researching, prototyping, testing and finally delivering high-fidelity visual designs, whilst working closely with our in-house Digital Development & Delivery team on the implementation.

Day to day

Some of the key responsibilities of our Digital Product Designer will be:

• Act as a champion of both the brand and the user, working to an overall annual product vision. Including inputting to the business’s long-term vision for the digital experience – and quarterly planning cycles of agile delivery.

• Team up with both product and creative designers in the broader Creative team, to jointly share learning, push standards and seek innovation. Ensuring the brand identity is flawlessly implemented, and user experiences are seamless from touchpoint to touchpoint.

• Deliver our digital roadmap through design strategy and execution, working to shared goals within a matrixed approach with the team

• Help the business crack new problems, following standard processes in design thinking to create innovative solutions to user needs

• Design interactions that put usability first, to create frictionless, pleasurable and unique experiences

About you

This is an incredible opportunity to design for our highly loved and exciting brand!

Do you love designing a product from end to end?

You might come from a UX Designer, UI Designer, Service Designer, Middleweight Designer or similar role.

In addition to the above, we’d love for our successful candidate to demonstrate the following:

• Experience of designing and delivering high-quality digital experiences, ideally in an agile environment.

• Experience across the spectrum of product design, including running and interpreting user research, prototyping and testing solutions, designing interfaces, and delivering high-fidelity visual designs for development.

• Good commercial sense, with an ability to understand and balance business, design and user needs, and to ensure that design solutions have a measurable benefit to the business

• Evidence of leading best in class brand standards and being able to both implement, and enhance, digital style guides for a seamless brand experience across touchpoints

• Excellent design and prototyping skills in Figma are a must

• Concrete understanding of Design Systems and Pattern Libraries – experience in Storybook a bonus

• Front-end web development skills are beneficial but not essential

• Excellent communication skills, including experience of influencing and persuading others

• Experience of working in a team, supporting others and working flexibly

If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!

Be yourself – Our differences make us stronger

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At Virgin Atlantic we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible, and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (Recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.

You'll be assessed against our values for a selection of your interview process, learn more about them here: Our Values