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Assistant Manager

Employer
Pier Pressure
Location
Brighton, East Sussex
Salary
£26,000
Closing date
9 Apr 2023

Job Details

Assistant Manager – PIER PRESSURE ESCAPE ROOMS

 

£26,000  P.A

 

Full time 40 hours p/w – Weekend working compulsory and some evenings. Breaks paid for.
 

 

About Us

Pier Pressure is an exciting, multi-award winning, live action visitor attraction in central Brighton.

Escape rooms are immersive challenges in which teams (friends, families, or co-workers) need to solve puzzles, find clues and complete the given challenge within 60 minutes. They are fun, exciting and unique experiences that require teamwork and creative thinking. Here at Pier Pressure, all our games are designed with a love for all things Brighton in mind and we are looking for someone who shares our passion for games, fun and Brighton to join our team.

We have around 40 members of staff, including 10 full time and we put a lot of effort into our positive and enthusiastic company culture.

We are one of the top rated escape room venues in the country, with one of our games in particular being named as best in the UK three years running. This passion for quality stretches from the level of detail in our sets, puzzles and games to the effort we put in to our customer service and hosting of customers and we’d expect all of our management team to share this expectation of the very highest standards.

About the role

We are looking for an assistant manager to join us who will play a hugely important role in the day to day running of the venue. They will be the first line of support to the General manager, plus will be line manager to our three supervisors. The AM will help with the day-to-day running of the premises, including opening and shutting up shop, customer correspondence, greeting and briefing customer groups; plus be a games host and run the escape rooms. They will also be responsible for scheduling the staff and will be in sole charge of the venue on weekends.

 

Also part of your role is overseeing keeping our venue tidy, clean, stocked and maintained.

 

Two days off per week can be Tues-Weds or Weds-Thurs. Evenings will sometimes be required but not more than 2-3 per week. Breaks paid. 28 days paid holiday and potential for quarterly bonus on top of salary.

 

You will be:

  • A confident and outgoing person who is comfortable in front of a small audience.
  • Reliable and able to act on your own initiative.
  • Able to create good working relationships with both staff and customers.
  • Flexible and willing to get involved in all aspects of the business.
  • A problem solver who can remain calm and find solutions in time sensitive situations.

You will have:

  • Previous supervisor/ management experience.
  • Excellent communication skills, both verbal and written.
  • Enthusiasm for games and all things entertainment.
  • A passion for great customer service.

 

Not essential, but would help your application if you have any of the following skills:

 

  • Experience in acting / public speaking / performing or a natural confidence in front of groups. Confidence with tools and/or wiring to help with fixing props or sets.
  • Creative flair and/or graphic design skills to get involved with game designing.
  • Passion for escape rooms or other live experiences.

 

TIMELINE:

 

The deadline for applications is midnight 9th April. With the start date being between 8th-22nd May, subject to your availability.

 

 

TO APPLY:

 

Please send CV and cover letter to jobs@pierpressure.co.uk including a paragraph detailing what makes you a perfect candidate. Also, to be considered you must include an answer to the following question:

 

If you were trapped on the pier, the gates were locked and the sea was dangerously rough, how would you escape?

 

Company

We are the home of the best escape room in the UK for three years running. 

We have six escape rooms overall, along with other experiences, and specialise in creating world class customer experiences. 

Company info
Website
Telephone
01273 220388
Location
33 Upper North Street
Brighton
East Sussex
BN! 3FG
GB

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