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Weekend Showroom Host: Harwoods

Employer
Manor Royal Business District
Location
Crawley, West Sussex
Salary
Competitive
Closing date
1 May 2024

View more

Sector
Retail
Function
Administration , Customer Service
Contract Type
Permanent
Hours
Part Time, Flexible

Job Details

Harwoods Logo

Weekend Showroom Host

JOB PURPOSE

 

The role of the Receptionist / Host is to:

  • Ensure customers and visitors receive an immediate welcome.
  • Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process.

 

KEY RESPONSIBILITIES

  • Ensure reception area is staffed and kept tidy at all times.
  • Direct customers towards the seating area and offer refreshments while they are waiting.
  • Handle and co-ordinate all calls and visitors, taking full details of the caller’s business, paging members of staff as needed.
  • Establish and maintain a system to monitor the whereabouts of key staff at all times.
  •  Keep customer refreshments stocked up at all times.
  • Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
  • Correctly process all outgoing post ready for despatch each evening.
  • Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.

 

Skills & Requirements

Essential

  • Smart appearance.
  • Competency in numeracy, literacy and IT.

Experience

Desirable

  • Relevant previous job history.

 

Hours: Saturday 8am - 5pm Sunday 10am - 4pm

 

The Harwoods Way

Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:

We Treasure our people and our customers

We challenge ourselves to grow & improve

We grab responsibility

We run in the same direction as one team

We inject energy and fun into our work

 

We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN

We operate across 6 counties in the South East of England, namely:

Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire

With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition

After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk

Company

Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.

Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

  • One of the biggest business parks in the South East.
  • Covers an area of 539 acres – that’s over 300 football pitches.
  • 700 properties
  • 500 businesses
  • 30,000 people

Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You’re never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.

Pay us a visit

Visit www.manorroyal.org to find out more and to get in touch

 

Company info
Website
Mini-site
Manor Royal Business District
Location
7 Magellan Terrace (Ground Floor)
Gatwick Road
Crawley
West Sussex
RH10 9PJ
GB

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