Assistant Manager: Bishops Move

Crawley, West Sussex
£34,000 including a car allowance
14 Sep 2022
12 Oct 2022
Permanent
Full Time

Bishops Move

 

JOB DESCRIPTION

JOB TITLE: Assistant Manager

LOCATION/DEPARTMENT: Crawley

DIRECTLY RESPONSIBLE TO: Branch Manager

 

MAIN PURPOSE OF JOB:

This job exists to assist in ensuring the efficient and profitable operation of the Crawley Branch.

DUTIES AND RESPONSIBILITIES:

  • Plan daily routine.
  • Deal with customer enquiries.
  • Inspect customers’ premises and assess quantities for removal.
  • Market and sell Company’s services effectively.
  • Plan individual removals.
  • Compile quotations using Company costing data.
  • Submit Quotes to customers.
  • Follow up quotations.
  • Canvas potential customers.
  • Advise Company on the selection of appropriate vehicles and crew for each removal as required. 
  • Brief removal crews as required.
  • Supervise special removals when requested.
  • Contribute to the promotion and maintenance of good labour and customer relations.
  • Achieve objectives set out by the Branch Manager.
  • Liaise with clerical support staff offering assistance when requested.
  • Advise customers on insurance matters.
  • Investigate and report on claims and complaints.
  • Generally assisting the Manager in his duties, deputising for him in his absence.
  • Book removals and part loads as required.
  • Ensure compliance of oneself with the Health and Safety at Work etc., Act 1974. Ensure compliance of oneself and subordinates with defined Quality System policy and procedures pertinent to ISO: 9002.
  • Any other duties as may be reasonably requested by Branch Manager.

AUTHORITY:

  • To recommend acceptance or rejection of a particular job.
  • To follow up quotations at the appropriate time.